the letter

Dear Sir/Madam,

I read an article about Camp in Ireland in Yes! Student magazine. I would like to go to this camp.

My name is Svetlana Zigalkina. I am 17 years old. I am a student in a Tallinn Centre Russian gymnasium. I am suitable for a work, because I am hard-working girl and i am not scared of hard and difficult work. I want to go to this camp, because it will be a good practice for me in English and also work. I am very talkative, so it is not a problem to meet other people from all over the world. But I want to know more about work, what kind of work is there? And I am interested in place, where is this camp exactly located? Also I want to know what salary you are going to pay me for work. And one more important thing- is there any weekend and for how long do I can to work there? Because I can stay in Ireland for all summer.

I want that you knew, that i am a very good person for this work.

I am looking forward an answer from you.

Yours faithfully,

Sveta

the letter

Dear Sir/Madam,

I am writing to you about a computer which I bought in one of your shops on 7 August 2010 for 1700 EUR. I attach copies of the guarantee, as it is said that i can change your product during next 1 year.

Firstly I have huge difficulties with my display. It is broken and i can not fix it myself. When I called your office some of your managers told me that I did it and I can not change it in my future. Secondly the manager was awfully rude and impolite with me, that i felt bad, and I had a terrible headache.

In the end, I am very very dissatisfied and I would like you to refund me my money because I do not want to buy any new product of your company. Otherwise I may have to contact with consumer protection office. If you will not answer, i will contact with you in the court.

I look forward to hearing from you.

Yours faithfully,

Svetlana Zigalkina